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Shipping & Delivery

All on shipping and delivery times and procedures

Where is my order and how can I track it?

After placing your purchase, you will receive an order confirmation email with your Order # and details. The screenshot below shows an example confirmation email. The "Check Order Status" button will direct you to the main page where you can track yo

What are the general shipping times for a purchase?

The in-transit shipping timing (once the item has been picked up from our warehouse by the carrier) will depend on the delivery address. Normally it takes 2 to 5 business days for orders to arrive after being shipped. In-stock items are shipped 1 or

Do you ship internationally?

Currently, we only ship to the 48 Contiguous States. Found the answer you were looking for? Head back to killcliff.com.

My package is missing, what should I do?

Didn't receive your order even though the tracking link says it was delivered?. If you think your package is lost or missing, we advise you to check with the members of your household or neighbors to find out if they have received or seen your packag

How can I change my delivery address?

Once your order has been placed, you might still be able to update your delivery address, but this will depend on the status of your order. Please contact us to provide the new and complete delivery address. The team will check if modification is sti

Do you ship to APO/FPO addresses?

We are able to ship to APO/FPO addresses. To process APO/FPO orders, at checkout please enter APO/FPO in the City field, the applicable state in the State field (AA/AE) and your APO/FPO ZIP Code. APO/FPO Addresses are serviced by the USPS, however, w