KILL CLIFF Support will respond to your request at the earliest convenience during business hours (9 AM - 5 PM EST).

KILL CLIFF

We&apos;re sorry this happened. Sometimes these mix-ups occur &amp; we are happy to help you get the flavor you originally ordered!Simply reach out to our customer support team with the following information:<ol><li>Flavor you originally ordered vs flavor you received</li><li># of cases affected</li></ol>We will make sure to get the correct product out to you! Found the answer you were looking for? Head back to <a href="http://killcliff.com">killcliff.com</a>.

We're sorry this happened. Sometimes these mix-ups occur & we are happy to help you get the flavor you originally ordered!. Simply reach out to our customer support team with the following information:. We will make sure to get the correct product ou

What do I do if I receive the incorrect product in my order?

Orders

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I've forgotten my password, how do I reset it?

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How do I edit my delivery address within my account?

Account

Where is my order and how can I track it?

What are the general shipping times for a purchase?

Do you ship internationally?

My package is missing, what should I do?

How can I change my delivery address?

Do you ship to APO/FPO addresses?

Shipping & Delivery

The Benefits of Subscribing

Why do I keep receiving the same products?

How do I edit my subscription delivery date? (i.e. move the date, skip my subscription, or get now)

How do I edit the frequency of my subscription?

How can I edit the products on my subscription?

How do I cancel my subscription?

How do I update my subscription payment method?

Subscriptions

What is your return policy?

What do I do if my order arrives damaged?

Where can I buy KILL CLIFF beverages?

What kind of sweetener does KILL CLIFF contain?

What does the date on the package correspond to?

Do your products contain caffeine?

The Benefits of KILL CLIFF Recovery Drinks

The Benefits of KILL CLIFF Energy Drinks

The Benefits of KILL CLIFF CBD Drinks

CBD FAQ

Product

What forms of payment do you accept?

When will I be charged for my order?

How can I use a promotional code?

Does KILL CLIFF have a Military/First Responder discounts?

I can't use a promo code I received, what should I do?

Why was I charged twice when purchasing through the website?

Payments & Discounts

Kill Cliff Loyalty Program

Loyalty Reward Point Program

Tax Exemption Policy

Placing Your First Order

Wholesale FAQ

What do I do if I receive the incorrect product in my order?Updated a year ago