Kill Cliff Loyalty ProgramUpdated 7 months ago
Kill Cliff Rewards Program: Everything You Need to Know
Welcome to the new and improved Kill Cliff Rewards Program! We've made some exciting changes to enhance your experience and provide even more value for your loyalty. Here's everything you need to know about our updated program.
Program Overview
The Kill Cliff Rewards Program is designed to reward our loyal customers with points for their purchases and engagement. These points can be redeemed for discounts, free products, and exclusive experiences.
Key Features
1. Tiered Rewards System: Earn more points as you climb tiers based on your annual spend.
2. Multiple Ways to Earn: Gain points through purchases, social media engagement, reviews, and more.
3. Longer-Lasting Points: Points now expire after 12 months instead of 90 days.
4. Exclusive Tier Benefits: Unlock special perks and offers in higher tiers.
Tier Structure
Our new program features three tiers, each offering increasing benefits:
1. Bronze Tier
- No minimum spend required
- Earn 1 point for every $1 spent
2. Silver Tier
- Achieved by spending $500+ in a year
- Earn 1.25 points for every $1 spent (25% more than Bronze)
- Access to exclusive Silver-tier promotions such a double point birthdays
3. Gold Tier
- Achieved by spending $1000+ in a year
- Earn 1.5 points for every $1 spent (50% more than Bronze)
- First access to new products and limited editions
- Exclusive Gold-tier offers and events
Note: Tier status is based on purchases from the launch date of the new program and is not retroactive.
Ways to Earn Points
- Purchases: 1-1.5 points per $1 spent (depending on your tier)
- Write a Review: Up to 180 points
- Follow on Instagram or TikTok: 25 points each
- Like on Facebook: 10 points
- Share on Facebook: 25 points
- Follow on X (Formerly Twitter): 25 points
- Join the Program: 50 points welcome bonus
- Celebrate Your Birthday: 100 points
Redeeming Your Rewards
You can redeem your points for a variety of rewards, including:
- Discounts on purchases ($6 off for every 100 points)
- Free products
- Exclusive experiences
- Limited-edition merchandise
Log in to your account to see all available redemption options.
Transition from the Old Program
We've made the transition to the new program as smooth as possible. Here's what you need to know:
1. Point Conversion: Your existing points have been transferred to the new system at a rate of 1 new point for every 5 old points. This adjustment ensures that the value of your points remains consistent with our new earning structure.
2. Tier Placement: All existing members will start in the Bronze tier. Your tier status will be updated based on your purchases from the launch of the new program onward.
3. Point Expiration: Your transferred points will retain their original expiration date. All new points earned will expire after 12 months.
Frequently Asked Questions
Q: How do I check my point balance and tier status?
A: Log in to your Kill Cliff account on our website or mobile app to view your current point balance and tier status.
Q: How often does my tier status update?
A: Tier status is calculated in real-time based on your purchases over the past 12 months.
Q: What happens to my points if I don't use them?
A: Points expire 12 months after they are earned. Be sure to check your account regularly and redeem your points before they expire!
Q: Can I transfer my points to another member?
A: Points are non-transferable and can only be used by the account holder.
For any additional questions or support, please contact our customer service team at [insert contact information].